Policies

Exchange policy

01

Wrong Size Sent by Us

If the wrong size is sent by us, we will offer a size exchange for non-customized orders.

02

Contact & Verification

Customers must contact us immediately after receiving the order and provide clear photos/videos for verification.

03

Customized Orders

Customized orders are not eligible for size exchange, as they are made according to the measurements or specifications provided by the customer.

04

Change of Mind / Incorrect Size

We do not offer exchanges due to change of mind, incorrect size selection, or personal preference.